Home / Privacy & Security

PRIVACY POLICY

At agoy we are fully committed to protect your privacy and security.

We know that when you shop online, you want to know that your name, address, credit card details and any other information you give us is kept safe and secure, and we promise to do that.

agoy is committed to complete customer satisfaction, and because we know how annoying junk mail is, we promise not to pass on your e-mail address, home address or any other details to any party. We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

(1) What information do we collect?
We may collect, store and use the following kinds of personal data:
a. information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type, referral source, length of visit and number of page views);
b. information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services;
c. information that you provide to us for the purpose of registering with us (including name, addresses and phone number);
d. information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters;
e. any other information that you choose to send to us; and
f. other information.

(2) Cookies
We use cookies on this website.

About Cookies
Cookies consist of parcels of information, often including unique identifiers, that are sent by web servers to web browsers, and which may then be sent back to the server each time the browser requests a page from the server.
Cookies can be used by web servers to identity and track users as they navigate different pages on a website, and to identify users returning to a website.
Cookies may be either “persistent” cookies or “session” cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browsers and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies on This Website
We use both session cookies and persistent cookies on this website.

How We Use Cookies
Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies.
We may use the information we obtain from your use of our cookies for the following purposes: 
a. to recognise your computer when you visit our website; 
b. to track you as you navigate our website, and to enable the use of the shopping cart on our website; 
c. to improve the website’s usability; 
d. to analyse the use of our website; 
e. in the administration of this website; 
f. to personalise our website for you, including targeting advertisements which may be of particular interest to you.

Third Party Cookies

When you use our website, you may also be sent third party cookies.
Our advertisers/service providers may send you cookies. They may use the information they obtain from your use of their cookies; 
a. to track your browser across multiple websites; 
b. to build a profile of your web surfing; 
c. to target advertisements which may be of particular interest to you.

In addition, we use google analytics to analyse the use of this website. Google analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google will store this information, and the privacy policy is available at: http://www.google.com/privacypolicy.html.

Blocking Cookies
Most browsers allow you to refuse to accept cookies. For example:
a. in Internet Explorer you can refuse all cookies by clicking “tools”, “internet options”, “privacy”, and selecting “block all cookies” using the sliding selector;
b. in Firefox you can block all cookies by clicking “tools”, “options”, and un-checking “accept cookies from sites” in the “privacy” box.
Blocking all cookies will, however, have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use the identify feature(s) on this website.

Deleting Cookies
You can also delete cookies already stored on your computer: 
a. in Internet Explorer, you must manually delete cookie files; 
b. in Firefox, you can delete cookies by, first ensuring that cookies are to be deleted when you “clear private data” (this setting can be changed by clicking “tools”, “options” and “settings” in the “private data” box) and then clicking “clear private data” in the “tools” menu.

Although doing this may have a negative impact on the usability of many websites.

(3) Using Your Personal Data
Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:
a. administer the website;
b. improve your browsing experience by personalising the website;
c. enable your use of the services available on the website;
d. send to you goods purchased via the website, and supply to you services purchased via the website;
e. send statements and invoices to you, and collect payments from you;
f. send you general (non-marketing) commercial communications;
g. send you email notifications which you have specifically requested;
h. send to you our newsletter and other marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
i. provide third parties with statistical information about our users – but this information will not be used to identify any individual user;
j. deal with enquiries and complaints made by or about you relating to the website; and
k. other uses.

Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.
We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.
All our website financial transactions are handled through our payment services provider, PayPal. You should only provide your personal information to PayPal after reviewing the PayPal privacy policy (available at www.paypal.com). We will share information with PayPal only to the extent necessary for the purposes of processing payments you make via our website.

(4) Disclosures
We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose information about you: 
a. to the extent that we are required to do so by law; 
b. in connection with any legal proceedings or prospective legal proceedings; 
c. in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and
d. to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.
Except as provided in this privacy policy, we will not provide your information to third parties.

(5) International Data Transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.
If you are within the EU/EEA countries, information which you provide may be transferred to countries (including the United States, Japan and other countries) which do not have data protection laws equivalent to those in force in the EU/EEA.
In addition, personal information that you submit for publication on the website will be published on the internet and may be available, via the internet, around the world.
You expressly agree to such transfers of personal information.

(6) Security of Your Personal Data

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure (password-and firewall-protected) servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology.
Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping your password and user details confidential. We will not ask you for your password.

(7) Policy Amendments
We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.
We may also notify you of changes to our privacy policy by email.

(8) Your Rights
You may instruct us to provide you with any personal information we hold about you. Provision of such information may be subject to the payment of a fee (currently fixed at £10.00).
You may instruct us not to process your personal data for marketing purposes by email at any time. In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes.

(9) Third Party Websites
The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

(10) Updating Information
Please let us know if the personal information which we hold about you needs to be corrected or updated.

(11) Contact
If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email.

(12) Data Controller
If you have question about this information, please email us.
This website is owned and operated by Rani & Kai Ltd. If you have any questions about this privacy policy, please contact us by email to hello@agoy.co.uk.

SECURITY POLICY

At agoy we are fully committed to protect your privacy and security. agoy is committed to complete customer satisfaction, and because we know how annoying junk mail is, we promise not to pass on your e-mail address, home address or any other details to any party.

We know that when you shop online, you want to know that your name, address, credit card details and any other information you give us is kept safe and secure, and we promise to do that.

To better protect your information and its safety, agoy had newly introduced the following facilities.

SSL

agoy website uses state of the art 128 bit security encryption on pages where you are submitting information such as your personal details. The data transfer through pages where agoy website address bar begins with https would be protected.

PayPal
To remove our customer’s concern on online shopping safety, agoy has contracted with PayPal, one of the largest and most popular and user friendly payment gateway services specialised in online shopping. Its professional and experienced international team would protect both buyers and supplies. When you make payment via PayPal, the related financial details will be securely stored at PayPal without passing any financial details to us, which greatly reduces the risks of data exposure. PayPal is convenient to use without needing to have a PayPal account and the payment can be made from major credit cards or even a bank account.

If you have any enquiry, please email us at hello@agoy.co.uk